Help

Help Topics:

Registration and Access

Submitting Quotes

Technical Help

How to Download

Browser Compatibility

Registration and Access

Registration: Please complete the registration form to obtain a username and password to access all the functions of the site.

Expired user account: If your user account has expired please contact Viscopy Limited, Email: info@lookatmedam.com

Forgotten password: You can recover your password with the Password Reset


Submitting Quotes

As you choose the items you are interested in licensing, place each item into your Basket.
Your Basket shows all the items you have selected. You can remove an item from your Basket at any time.
When you want to proceed click the Basket icon on yhe lower left corner of the page and then click Order.

You will required to provide reproduction details. Where applicable, payments will be made through a secure e-commerce payment facility. Once you have paid (if applicable), please go to your Requests page.

Click on the Request number and follow the prompts to download your items. If you license several items please allow a few moments for the Request to be processed.

The Requests page also records any Requests that you have made but are yet to be approved or paid if applicable.


Technical Help

Cookies

Cookies are small amounts of information stored on your computer by Internet sites you visit.
You must choose to accept the cookie when prompted, in order to log in to this site.
Please log in to the site again after changing the cookie setting.

How to set up cookies for MS Internet Explorer

  1. Go to Tools -> Internet Options -> Privacy -> Advanced
  2. Choose Override automatic cookie handling
  3. Choose Prompt for First-party Cookies
  4. Choose Prompt for Third-party Cookies

This setting will allow you either to accept or reject the cookies.

JavaScript

JavaScript must be switched on to use this site. If JavaScript is not enabled already then please see your system manager.


How to Download

To be able to view the downloaded files, you will need an image viewing program.

On the Request/Tax Invoice page there will be a download link for the requested images. Click on the link and from the resulting dialogue box, select the destination for the zip file.

If you are having difficulty downloading, your internet connection may be busy. Please try again from your Requests page. If the problem persists, please check with your network administrator to see if there are download restrictions in place with your network or ISP before contacting the Help Desk.


Browser Compatibility

This site supports the following browsers:

  • Internet Explorer 10.0+
  • Microsoft Edge
  • Safari (Mac)
  • Firefox (Mac and PC)
  • Chrome (Mac and PC)

Some areas of this site may not display correctly on older browsers.

If you need assistance using the site after you have logged in please contact the Help Desk.